Key Information: ‣ Size: Universal ‣ Uses: Provides both hot and cold therapy for neck pain relief. Ideal for reducing muscle tension, swelling, and stiffness from injuries, strains, or general discomfort ‣ Directions: For cold therapy, place the pack in the freezer for at least 2 hours. For heat therapy, warm in hot water or a microwave as per instructions. Apply to the neck for 15-20 minutes ‣ Warnings & Precautions: Avoid prolonged direct contact with skin to prevent burns or frostbite. Discontinue use if irritation or discomfort occurs